Terms and Conditions

Tom's Drag are Handmade Items

Customer's should note that as these pieces are involved in a handmade process, colours, weights and dimensions can vary from the product descriptions. If we do not have a piece in stock, our estimated delivery time to receiving it from the manufacturer can vary slightly as these products are not mass produced.


Order Fulfilment and Cancellations

If for whatever reason Omnibus Home cannot fulfil your order, Omnibus Home reserves the right to cancel your order and within a minimum of 48 hours a refund or credit note will be created against the order made.


Free Shipping Promotion

We offer FREE SHIPPING to Northern Ireland, the UK Mainlaind* and the Republic of Ireland. This includes insurance.


Delivery Exceptions / Returned to Sender
If for whatever reason our courier company is unable to deliver to you, they will normally attempt to re-deliver your order. But in some instances, if they are continuously unsuccessful they may return the product to us. Any charges incurred to Omnibus Home for unreasonable storage days or additional storage is payable by the customer.


Other General Terms
• To access and use this web site, you need to accept our terms and conditions, including those of privacy.


• You warrant that the Personal Information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects; and you will notify us immediately of any changes to the Personal Information by contacting our Customer Service Representatives by e-mail. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

* Larger furniture items weighing over 10kg or measuring more than 100cm will be subject to shipping costs at customers expense, but we will always consult customer in advance of any confirmed dispatch and advise where applicable.